WebMar 23, 2024 · Two major telecommunications companies will refund nearly 40,000 customers after charging them for internet speeds that weren’t being delivered.. Optus … WebAug 9, 2024 · Optus also told consumers it would check the speeds and that “options will be provided if the actual speed you achieve is lower than what’s included in your plan or speed pack”, while TPG said it would email consumers their line speeds “around three weeks after activation” and that consumers would “have the option to move to a lower speed plan …
TPG, Telstra and Optus are looking to launch legal …
WebJan 10, 2024 · While Telstra and Optus stick to unlimited-data NBN plans, TPG still offers a selection of data-capped NBN plans alongside its unlimited-data offerings. For those who sign up to one of these data-capped plans, speeds are slowed to either a paltry 32Kbps or a not-much-better 128Kbps if you go over your monthly allowance. WebAug 9, 2024 · Telstra, Optus and TPG have been taken to court by the Australian competition watchdog, accused of charging customers for download speeds their national broadband … chinese family top 20 memes slippers
Optus and TPG refund $6.5 million to customers after under ... - 7NEWS
WebMar 10, 2024 · Telstra, Optus, and TPG have each implemented remediation programs and have already contacted impacted customers to provide refunds. The Court ordered that Optus re-contact affected customers who have not already responded to previous contact or been credited, to offer compensation within 120 days. These Optus customers can expect … WebAug 9, 2024 · Australia's consumer watchdog, the ACCC, is taking Telstra, Optus and TPG to court, alleging they misled hundreds of thousands of consumers over NBN speeds. Key points: The ACCC alleges the telcos made false or misleading representations in their promotions of NBN plans WebMar 23, 2024 · Optus Internet Pty Limited and TPG Internet Pty Ltd have issued refunds of more than $4.4 million and $2.1 million, respectively, for failing to suitably notify tens of thousands of consumers that the … grand hinckley buffet